Ordering process and matters needing attention in customization of non-standard chandeliers

Non-standard chandeliers are often mistaken for chandeliers that do not meet the standards from the literal understanding, In fact, in order to meet the needs of style matching, size, space and individuation in some special occasions, the customization of non-standard chandeliers  has become an essential production mode. The main customers of customization of non-standard chandeliers are hotels, sales departments, clubs, KTV, bars and other high-end places, such as special-shaped unconventional chandeliers!

The customization of non-standard engineering chandeliers is different from that of ordinary chandeliers. It needs to be customized according to the special requirements of clients. The customization process of general non-standard chandeliers is as follows:

1. Lighting customization designers communicate with customers to understand their needs and ideas;

2. Invite customers to visit the exhibition hall of non-standard chandeliers, inspect the product technology and communicate the requirements of indoor configuration style. According to the detailed record analysis of the meeting, determine the preliminary lighting scheme with you.

3. Measure and determine the installation, placement position and volume of chandeliers;

4. Multi-directional measurement, accurately measure the volume and layout of chandeliers in the use space, and the visual changes, color matching and material texture matching of furniture, fabrics, carpets, decorative paintings and ornaments .

5. Draw drawings and design drawings according to the actual results of the site.

6. Communicate the preliminary design scheme with the owner;

7. Interview and negotiate the plan, and make adjustments to achieve satisfaction;

8. Keep communicating with the owner on materials and surface treatment during production, and invite customers to inspect when the chandeliers are completed;

9. After the production is completed, make an appointment for delivery and installation, and carry out trial installation, packaging, delivery and door-to-door installation of lamps.

For smooth delivery, MATTEO reminds exhibition hall business personnel to pay special attention to the following points when receiving orders:

1. Generally, there are two ways to customize non-standard chandeliers: First, the customer determines that the chandeliers he wants to customize, has a drawing already, Second, we need to modify our original products. No matter in the above way, we must fully consider the existing products of our company and the feasibility and safety required by customers. If we can't fully confirm it, we need to communicate and check with designers and factory technicians.

2. The order issued by the salesman must be signed and confirmed by the sales supervisor (manager); If there is no signature of the supervisor, it must be confirmed by telephone with the supervisor first, and it must be marked that it has been confirmed by telephone.

3. When getting orders for customized non-standard chandeliers for export, besides the special requirements of customers, we should also ask customers about the ways of transportation, packaging and assembly.